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Technical Business Analyst

Business Analyst

  • Staff Augmentation – Senior-level Business Analyst(s) with a minimum of eight (8) years of project management experience, preferably working in a government environment.
  • Experience using Microsoft (SharePoint 2013, Project/Project Server, and Office 2013 Suite).
  • Build a Capable Work Team – Individuals proposed and accepted will also work with the existing Business Analysis Team to develop a Business Analyst Workforce Capability Model to successfully execute the Business Analyst function for current and anticipated projects, to be aligned with the International Institute of Business Analysis (IIBA) Business Analysis Book of Knowledge (BABOK).
  • Project Management Institute certification.

Business Analyst Experience and Abilities

The Business Analysts must have proven experience and be able to demonstrate the ability to perform the following activities:

Business and technical requirements analysis, elicitation, modeling, verification, and methodology development.

  1. Plan the business analysis approach, activities, and processes needed for developing successful solutions.
  2. Conduct stakeholder analysis, facilitating the elicitation of stakeholder requirements.
  3. Conduct requirements management process; review, analyze, and evaluate documents, business systems, user needs, and functional and non-functional requirements; document and report findings.
  4. Examine/review stakeholder information to assess risks of projects or programs.
  5. Plan and coordinate business analysis communications.
  6. Participate in user acceptance testing and testing of new system functionality.
  7. Integrate business processes and procedures.
  8. Prepare clear, concisely written documentation that communicates technical information to any target audience.
  9. Develop training curriculum and conduct formal training sessions.
  10. Track and fully document changes for functional and business specifications.
  11. Develop change management strategies.
  12. Possess high level technical knowledge of business applications, languages or business process management (BPM) platforms.

Business Process Analysis and Reengineering.

  1. Identify opportunities for improving business processes through information systems.
  2. Combine business-planning expertise to analyze and translate an agency's business requirements into business process changes.
  3. Review business processes within an agency and document, assess, recommend, and develop updated or new, more efficient models, workflow processes, business processes, functions and procedures.
  4. Centralize services for more efficient work environment or reduce duplication process occurring between departments.
  5. Recommend the replacement of obsolete technology and the automation of manual processes.
  6. Facilitate effective deployments / modifications to current practices.
  7. Develop policies and procedures to improve efficiency, cost-effectiveness, and/or improve internal and external customer service.
  8. Conduct change impact analysis to assess the potential implications of changes.

Project manager expertise and use of project management software.

  1. Provide knowledge, leadership and direction for the business analysis effort of the project.
  2. Coordinate and manage business analyst functions of the project from inception to post- implementation support.
  3. Consult with functional unit management and personnel to identify, define, and document business needs and objectives; current operational procedures, problems, input and output requirements; and levels of systems access.
  4. Prepare proposals to develop new systems and/or operational changes.
  5. Develop business case to include feasibility analysis, cost benefit justification, functional requirements, and ROI review for new systems and enhancements to existing systems for the development of a recommendation to decision makers.
  6. Assist in the analysis, design, configuration, testing, and maintenance of systems.
  7. Assist the Project Manager with project deliverables.
  8. Handle multiple and parallel projects.
  9. Follow through on project implementation to ensure the agency/customer requirements have been met.
  10. Compile project status reports, coordinate project schedules, manage project meetings, and facilitate resolution of technical problems.

Liaison between the IT department and the customer / agency for each stage of development in a project or program implementation.

  1. Function as a liaison between departmental end-users, information technology staff, consultants, and other governmental organizations.
  2. Schedule and coordinate meetings with user agencies to assess and assist in the resolution of technical and administrative problems.
  3. Participate in studies of new and existing programs, along with special projects to determine feasibility, resolve problems, including organizational, procedural, technical, and fiscal research and analysis.
  4. Interpret and facilitate communication, along with the translation of the customer’s business goals and requirements into technology goals and objectives required to accomplish those tasks.
  5. Explain, advocate, and negotiate with groups and individuals internally / externally, including developing and conducting presentations, writing reports and facilitating focus groups.
  6. Acquire subject matter expertise and knowledge of current, along with emerging technologies, including the functions and activities of an agency or department, including applicable laws, rules, regulations, procedures, and technical operations.
  7. Research and prepare reports, written findings, and recommendations using data from computer systems and internal surveys. Consolidate information into cohesive and understandable correspondence or other written form for use in management decision-making.

Develop the Business Analyst Function

Senior-level business analyst(s) must also establish and document standardized methodology, tasks, techniques, knowledge, skills, processes, templates, and deliverables for the OIT business analyst function in the areas of:

  1. 1. Business Analysis Planning and Monitoring
    1. Planning Business Analysis Approach
    2. Documenting Key Assumptions
    3. Conducting Stakeholder Analysis
    4. Planning Business Analysis Activities
    5. Planning Business Analysis Communication
    6. Managing Issues, Risks, and Requirements
    7. Planning Requirements Management Process
    8. Monitoring and Reporting Requirements Activities
    9. Managing Change
  2. 2. Elicitation
    1. Preparing for Elicitation
    2. Elicitation Techniques
    3. Recording Elicitation Results
    4. Confirming Elicitation Results
  3. Requirements Management and Communications
    1. Managing Solution Scope and Requirements
    2. Managing Requirements Traceability
    3. Communicating Requirements
    4. Maintaining Requirements for Reuse
    5. Resolving Conflicts
    6. Gaining Formal Approval
    7. Base lining Requirements
    8. Tracking Requirements through to Implementation
  4. Enterprise Analysis
    1. Assessing Business Architecture
    2. Assessing Business Capabilities and Gaps
    3. Feasibility Studies
    4. Determining the Solution Approach
    5. Defining Solution Scope
    6. Identifying the Business Need
    7. Gathering Enterprise Information
    8. Developing Project Objectives
    9. Developing Business Cases
  5. Requirements Analysis
    1. Documenting and Analyzing Business, Stakeholder, Functional, and Non-functional Requirements
    2. Modeling the Business Domain (Process Diagrams, Flow Charts, Data Models)
    3. Exploring Behavior Models (Use Case, Storyboards, User Profiles)
    4. Prioritizing and Organizing Requirements
    5. Managing Assumptions, Constraints, and Risks
    6. Verifying and Validating Requirements
    7. Solution Assessment and Validation
    8. Assessing the Proposed Solution
    9. Assessing Organization Readiness
  6. Defining Transition Requirements
    1. Evaluating Alternate Solutions
    2. Developing Quality Assurance Processes
    3. Supporting Through Implementation
    4. Conducting Post-Implementation Reviews
  7. Underlying Competencies
    1. Establishing the Knowledge and Competencies for Effective Business Analysis
    2. Behavioral Characteristics and Leadership Skills
    3. Analytical Thinking and Problem Solving Skills
    4. Communication Skills
    5. Business Knowledge
    6. Interaction Skills
    7. Software Applications Skills

Business Analyst Personal Attributes

Business analyst(s) should possess the following personal attributes:

  1. Able to exercise independent judgment and take action on it.
  2. Excellent analytical and creative problem solving skills.
  3. Excellent listening, interpersonal, written, and oral communication skills.
  4. Logical and efficient, with keen attention to detail.
  5. Highly self-motivated and directed.
  6. Able to effectively prioritize and execute tasks while under pressure.
  7. Strong customer service orientation.
  8. Experience working in a team-oriented, collaborative environment.
  9. Skilled in Microsoft Office suite of applications, including Microsoft Project Server, to develop project schedules, reports, documents, and presentations as appropriate to assist in the communication of information.


  • PMI Certification
  • 8 years of experience
  • Ability to work in Largo, MD
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